Please note that none of the following terms and conditions affects your statutory rights. These terms and conditions can be changed at any time by ASEU Trading Ltd without notice. UK Law is that applicable to these terms and conditions.

By placing your order you accept the following Terms and Conditions:

1. Price

The price of products can be found from our website by log in as trader. All product prices are in £ sterling exclusive of VAT and delivery fee. We reserve the right to reprice our products if there is a fluctuation of currency of Sterling and supplier’s country or the material cost adjusted by the manufactory.

2. Availability
All products are subject to availability and may be withdrawn at any time. Customer can check stock status at our website by trader log in. If any product is temporarily out of stock, it will be kept on your back order until it comes in stock again, or it can be cancelled or refunded.

3. Delivery

U.K delivery

You may receive the order delivery at anytime between 8 and to 5 pm from Monday to Saturday.

Customer will need to pay full delivery costs refer to delivery fee

In the event of delivery not being possible within 7 days (UK) (about 20 days elsewhere) of receiving the order, we will undertake to keep you informed of any changes and give you the option to cancel the order and receive full refund of monies paid.

International delivery

ASEU will accept international orders from most countries. If you order from our UK stock, the lead time is 7-10 working days. If you want to make FOB order from our Chinese Factory, the Normal production leading time is 60 days, depending upon the different season productions. ASEU can ship to you via the carrier by you choice, please refer to the comments following the shipping selection when completing your order.

If there is any item out of stock in your order, we will inform you an approximate date of replenishment. You can wait for it arriving in stock or choose alternative item, or you have the choice to cancel this item with full refund of money paid.

To ensure against loss or damage, we strongly advise that you count each carton or package on receipt; please record any damaged or missing items on the delivery, and contact us within tree days; otherwise, we cannot refund or replace goods.

4. Payment

We accept payment by Cheque, Cash, Debit Card, Credit Card (2% bank charge), Bank Transfer or American Express. We also use Paypal as our online payment solutions, but the delivery fee is not included. We will send you a delivery note with invoice, and customer need to pay for the delivery fee separately. Click here to find out PayPal Buyer Protection.

Your account details can be found on the top of your invoice. Please attach the Remittance Note to your payment and make payable to: ASEU Trading Ltd.

For the FOB order from China, we need 30% deposit and the balance against faxed shipping documents after shipment effected.

For account holders, our terms of trade are 3 weeks from the date of invoice. On laps of 3 weeks your account will attract a levy of 3% monthly interest.

In the event of late or non-payment of invoice(s), all or any third party collection costs become payable by the buyer/debtor.

5. Replacement and Refunds
if an item is found to be faulty or damaged on receipt, please contact us by phone or email within 7 days. You can choose either to receive a replacement item or to receive a refund that you paid for this item; however, the delivery fee cannot be refunded.

　

6. Complaints
We are pleased to hear your advice on our service and product. Your complaint will be dealt with fairly and confidentially. And we will keep you fully informed of progress.

7. Privacy
Click here to read our private policy